AI qualification for inbound inquiries

Your inbox, triaged by AI.

InqFlow reads every inquiry from WhatsApp, Instagram, Messenger, email and your website, asks the questions your best rep would ask, scores intent, and puts hot leads in front of the right person, with the reasoning attached.

✓ 14-day trial✓ No credit card✓ Human handoff built in
Triage · today
42 inquiries9 hot
Hot ≥ 759
Priya Raman87
Viewing this weekend, budget statedWhatsApp · → Maya
Hannah Weiss92
Quote for 40 seats, annualEmail · → Jonas
Warm14
Lena K.58
Campus tour, no date yetWeb form · AI following up
Tom Adeyemi61
Asked about pricing, browsingInstagram · AI following up
Resolved by AI19
Marco Bellini
Order status, tracking sentMessenger · 6s
Aisha N.
Opening hours, answeredWhatsApp · 3s
Why 87?Priya R.
Viewing this weekend+30
Budget stated+25
Decision-maker+20
Move-in ≤ 60 days+12
Trusted by teams that live in their DMs
customer logo
customer logo
customer logo
customer logo
customer logo
customer logo
How qualification works

Three steps between a message and a meeting.

01

Read

Every inquiry is understood for intent, not keywords: viewing, quote, booking, support, or just browsing, in any language your customers write.

viewing requestweekend2BR
02

Ask & score

The assistant replies in seconds and asks one or two qualifying questions from your playbook. Budget, timeline and authority become a score with reasons.

87
03

Route

Hot leads reach the right teammate with a summary and a booked slot. Support is resolved. Everything else gets a follow-up, automatically.

→ Maya · Sales · Sat 11:30 booked
Intent, not keywords

It reads the way your best rep reads.

“Still available?” from a first-time buyer and “still available?” from a returning tenant are different inquiries. InqFlow uses the contact's history, the channel and the words to decide what is really being asked.

Hi, is the 2BR on Elm still available? We'd like to see it this weekend, our lease ends end of September. Budget is around $2,400.
ListingElm St · 2BR
IntentViewing · weekend
Timeline≤ 45 days
Budget$2,400 / mo
Intent · viewing request · confidence 0.96
Routing rules · Northbrook Realty4 active
IFscore ≥ 75 and intent = viewing→ Maya (Sales)
IFintent = quote and seats ≥ 20→ Jonas (Enterprise)
IFmentions refund, complaint, cancel→ Support queue
ELSEkeep qualifying, follow up in 24h→ AI
Rules you can read

Scores you can audit. Routing you can explain.

Every score lists its signals. Every handoff follows a rule written in plain language by your team, not a model's mood. Change a threshold and the whole inbox re-triages in seconds.

Fits your stack

Channels in, qualified leads out, into the tools you already use.

WhatsApp BusinessInstagram DMMessengerEmail & web formsWebsite chatCRM syncCalendar bookingWebhooks & API

“I stopped reading every DM. The board tells me who is hot, why, and what to say next, and the rest gets handled without me.”

Sofia Marin
Head of Sales, Northbrook Realty
63%more qualified leads reach sales
4smedian first reply, 24/7
45%of inquiries resolved without a human
3.2Minquiries handled (sample figures)

Let AI read the inbox. You take the meetings.

Bring your channels to a 20-minute demo and watch InqFlow triage a live inquiry end to end.